Delete your Stoop account

You can delete your account, and everything in it, at any time.

In the app

Open Stoop and go to the You tab.
Tap Delete my account.
Type DELETE, then tap Delete my account forever.

This is permanent. It can’t be undone, and Stoop can’t get any of it back for you.

What gets deleted

When you delete your account (You tab → Delete my account), we delete your profile, number, store, listings, photos, chats on both sides, follows, saved search and alerts right away. Reports you made are kept so moderators can finish reviewing them, without your name. A record of moderation decisions is kept to stop repeat abuse. Deleted information may remain in backups for a short time before they’re replaced.

If you can’t use the app

Email privacy@stoopapp.ca and include the mobile number on your account. We’ll check that the request really comes from you, then delete the account and tell you when it’s done, within 30 days.